Last updated: 18 December 2025 -  Data Controller: Space Captures Ltd.

This Privacy Policy explains how we collect, use, store and share personal data when you contact us, request a
quote, or use our website.

1) What data we collect
• Contact details: name, email address, phone number, company name.
• Project details: property address, scope notes, access information and requirements.
• Communications: emails/messages/call notes you exchange with us.
• Files you provide: mark-ups, photos, drawings or documents relevant to your project.
• Website data: cookies and usage data (e.g., analytics and conversion tracking) where enabled.

2) How we use your data
• To respond to enquiries and provide quotations.
• To plan, deliver and manage your project and deliverables.
• To administer billing, invoicing and payments.
• To improve our website and marketing performance (analytics and conversion tracking).
• To keep business records for legal, tax and insurance purposes.

3) Lawful bases (GDPR)
We process personal data under one or more of these lawful bases: performance of a contract; legitimate
interests (running and improving our business); legal obligation; and/or consent (e.g., optional cookies where
required).

4) Sharing your data
We may share data with trusted service providers where necessary to deliver our services and run our business
(for example: cloud storage, email, accounting, and technical production support). We share only what is
necessary and require appropriate confidentiality and security.
We do not sell your personal data.

5) International transfers
If personal data is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place (for
example, contractual protections).

6) Data retention
We keep project and client records for as long as necessary for the purposes above, including legal, accounting
and insurance requirements. Retention periods may be several years.

7) Your rights
• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete data.
• Erasure: request deletion in certain circumstances.
• Objection: object to processing based on legitimate interests.
• Restriction: request we limit processing in certain cases.
• Portability: request a copy of certain data in a portable format.

8) Cookies and analytics
Our website may use cookies and similar technologies to function properly and to measure marketing
performance. You can control cookies through your browser settings and, where used, any cookie banner options.

9) Contact and complaints
If you have questions about privacy, contact us via the details on our website. You also have the right to complain
to the UK Information Commissioner’s Office (ICO).